VSX with New Support Area on Company Website
VSX – VOGEL SOFTWARE has expanded its support with an online offering that provides customers with detailed information on functionality and data maintenance for Spaix software solutions.
For some time now, the company has been providing a range of video tutorials explaining the use of the Spaix software solution for pump sales. Here the focus is on the application of pump selection, configuration and quote generation of the CPQ software. The new offer is now aimed at data administrators of the pump manufacturer.
The just introduced information portal contains a lot of documentation on specific functions and subject areas, as well as a selection of video tutorials for data creation. “On the one hand, we see in our support team that certain features require explanation, and on the other hand, we see from our customers’ applications that the potential of Spaix is not always fully exploited. This is where we want to give our customers targeted additional support with our new offer.” says Managing Director, Jens-Uwe Vogel, describing the company’s motivation.
The information is accessible via the company’s website in the Customer Center section. Customers have the option to register in order to gain access to the portal. After successful approval, users have the opportunity to acquaint themselves with the Spaix database program by watching video tutorials or downloading help files and manuals. In addition, they can find comprehensive product documentation as well as brochures and factsheets on various Spaix modules.
If a new update of a Spaix version is available, the so-called changelogs appear in the support area. These contain information about corrections, extensions and customizations of the respective Spaix updates.
The content of the Customer Center is continuously updated and expanded.
Image caption (CustomerCenter.jpg): The new VSX Customer Center provides customers with detailed information about the Spaix software solutions. (Picture: VSX – VOGEL SOFTWARE GmbH)
VSX – VOGEL SOFTWARE develops applications for sizing, selection, configuration and sales of pumps and engineered products in the fluid handling industries combined with solutions for business process automation. The software solutions substitute conventional product catalogues and thus simplify the sales processes of producers as well as users. Moreover, the software users profit from additional applications like the technical calculation, complex product configurations as well as offers and technical documents producible directly in the system.
VSX – VOGEL SOFTWARE was founded by the brothers Vogel, Hanns-Henrik and Jens-Uwe, in Dresden in 1993 and has been growing continuously ever since. Due to the intensive international orientation, the company generates about 75% of its turnover outside of the domestic market Germany.
Press contact:
VSX – VOGEL SOFTWARE GmbH
Alexandra Linke
Marketing Specialist
+49 (351) 89951-15
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